The customer from Zimbabwe is an end-user specializing in food powder products and plans to introduce a powder automatic packing machine to enhance efficiency and packaging standards.
After an in-depth understanding, the customer chose to visit the Shuliy packaging machine factory in China to inspect the performance of the equipment and the manufacturing process to ensure the accuracy and reliability of the purchasing decision.
Visit experience to enhance the sense of trust
Upon arrival, the customer was received by our sales manager, Cherry, and visited the manufacturing workshop and testing area of the powder packaging machine .
At the site, we arranged a test demonstration of 100 grams of powder four-side sealing packaging for the customer, and explained in detail the equipment workflow, coding system, electronic control panel operation and the convenience of replacing the mold.
The customer highly recognized the stability of the packing equipment, the sealing aesthetics and the simplicity of operation.
Equipment configuration details
The powder automatic packing machine that the customer finally confirmed is:
- Model: SL-320 powder automatic packing machine
- Packaging materials: food-grade powder
- Single bag weight: 100 g
- Bag type and size: four-sided seal, bag size of 17 × 11cm
- Voltage requirements: 220V, 50Hz, single-phase electricity
- Plug standard: British standard plug
- Additional features: date coding function
- Complimentary accessories: standard toolkit, several wearing parts
Customer’s concerns and Shuliy advantages
During the communication process, the customer focuses on the issues of voltage matching, coding function, sealing quality and post maintenance, etc.
The Shuliy team provides detailed answers and demonstrations for each point, especially customized solutions to meet the local voltage standard (British standard plug, single-phase 220V). The customer is also satisfied with the operation manual and after-sales guidance video provided by us.
Successful transaction
At the end of the visit, the Zimbabwe customer completed the equipment confirmation and payment process on the spot. She said that the visit enhanced the trust in Shuliy brand, and also established a good foundation for the subsequent continuous purchase.
